Effective Date: 12 Feb 2015
The Personal Information We Collect
Information You Provide To Us:
We receive and store any information you knowingly provide to us. For example, when you purchase or use a product or service we may collect Personal Information such as your name, email address, phone number, physical address, social security number, credit card, debit card, checking, other bank account or other payment method (“Card”) numbers, expiration dates and other information, Card security codes, your birthday, personal preferences, etc. Certain information may be required to register with us or to take advantage of some of our features. If you do not provide us with such information, your access to or use of the Service may be limited.
Other Information Collected From Your Use Of The Service:
Information Collected From Third Parties:
We may collect Personal Information from third parties we reasonably believe have the right to provide such information to us. In addition, we may collect Personal Information with your consent or as required by law or regulation.
How We Use Personal Information
Alice uses your Personal Information as follows:
- To operate and maintain the Service (such as, for the purposes of fixing malfunctions, testing our security systems, etc.).
- To provide you with the features, functions and benefits of the Service.
- To enhance, improve and further develop the Service (such as, creating new features or functions, refining the user experience, increasing Service technical performance, etc.).
- We will use your contact information to provide you with notices relate to your use of the Service.
- We will use your contact information (such as your email address) to provide you with promotional and marketing emails, which may come from us or from one of our affiliated entities. You can opt-out of receiving certain types of promotional and marketing emails, but in such case you may not receive the full benefit of the Service. Opting out can be done by clicking the unsubscribe link at the bottom of promotional emails.
- To help personalize the Service experience for you (such as, remembering your information so you will not have to enter it each time you use the Service).
- And for the other purposes referenced in the “Who Alice Shares Your Personal Information With” section below (such as for the purposes of legal compliance).
Who Alice Shares Your Pesonal Information With
We neither rent nor sell your Personal Information in personally identifiable form to anyone. However, we may share your Personal Information with third parties as described in this section:
With Your Consent:
We may share your personal information with third parties with your consent (for example, if you consent to us posting to a third party account on your behalf – such as to your Facebook wall).
We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you; for example, we may use a payment processing company to charge your Card. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.
We may choose to buy or sell the assets of This Is Alice, Inc. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.
Protection Of Alice And Others:
We reserve the right to access, read, preserve, and disclose any information that we believe is necessary to comply with law or court order; enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of Alice, our employees, our users, or others.
Aggregated Personal Information That’s No Longer Personally Identifiable:
We may anonymize your Personal Information so that you are not individually identified, and provide that information to our partners. We may also provide aggregate usage information to our partners, who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. However, we never disclose aggregate information to any third party in a manner that would identify you personally, as an individual.
UNDER CALIFORNIA CIVIL CODE SECTIONS 1798.83-1798.84, CALIFORNIA RESIDENTS ARE ENTITLED TO ASK US FOR A NOTICE IDENTIFYING THE CATEGORIES OF PERSONAL INFORMATION WHICH WE SHARE WITH OUR AFFILIATES AND/OR THIRD PARTIES FOR MARKETING PURPOSES, AND PROVIDING CONTACT INFORMATION FOR SUCH AFFILIATES AND/OR THIRD PARTIES. IF YOU ARE A CALIFORNIA RESIDENT AND WOULD LIKE A COPY OF THIS NOTICE, PLEASE SUBMIT A WRITTEN REQUEST TO: firstname.lastname@example.org.
What You Can Do To Your Personal Information
Editing Your Profile:
If you are a registered user of the Service, we provide you with tools to access or modify your Personal Information and other profile information. These tools are accessible from your dashboard when you are logged into your Service account.
Deleting Your Account:
You can delete your account by contacting us at email@example.com from the email you use to sign in to your Alice account. Subject to the “Limitations on Deletion” section below, when you request us to delete your account for the Service, access to your account will be disabled. Once all amounts that you owe us are paid, we will also disconnect our systems from your Card account(s).
Limitations On Deletion:
Even after you remove information from your profile or delete your account, your Personal Information may be retained by us pursuant to state and federal record retention requirements or indefinitely on back-up servers. We keep such servers to help protect the stability and availability of the Service (such as protecting it from viruses and malfunctions). We will comply with applicable legal and regulatory requirements with respect to the retention period. In addition, copies of your information may remain viewable elsewhere to the extent it has been publicly published by you or otherwise shared by you with others (such as information posted by you to chat forums). We may also retain certain information to prevent identity theft and other misconduct even if deletion has been requested. We may also indefinitely retain and use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. We may also retain and use your Personal Information to collect any outstanding fees that you owe us (including providing such information to third-party debt collectors).
Laws And Regulations:
We may also retain your Personal Information to the extent required to comply with (or we deem it reasonable in light of) any laws or regulations.
The Location of your Personal Information
While your Personal Information is in our possession, it will be primarily stored at hosting facilities located in the USA. These facilities are either operated by Alice or our third party providers. By using the Service you are consenting to have your Personal Information stored, transferred and processed in the USA.
The Security of Your Personal Information
Alice takes certain precautions to protect your Personal Information and to limit the risk that it will be accessed without authorization, including use of certain industry standard technologies and practices. That said, we cannot guarantee the security of such information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. No security system is perfect – so your use of the Service is at your own risk.
If we learn of a security systems breach, then we may attempt to notify you via email, phone, physical mail, by a posting on your Service account page or as otherwise required by applicable law – so that you can take appropriate protective steps You consent to receive such notice by electronic means (provided that such consent is void where prohibited by applicable law). To receive a free written notice of a security breach, or if you have any questions about the security of the Service, please contact us at firstname.lastname@example.org.
In addition to the security measures referenced above, your Service account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
Information from Children
WE DO NOT KNOWINGLY COLLECT OR SOLICIT PERSONAL INFORMATION FROM ANYONE UNDER THE AGE OF 13. IF YOU ARE UNDER 13, PLEASE DO NOT ATTEMPT TO REGISTER FOR THE SERVICE OR SEND ANY PERSONAL INFORMATION ABOUT YOURSELF TO US. IF WE LEARN THAT WE HAVE COLLECTED PERSONAL INFORMATION FROM A CHILD UNDER AGE 13, WE WILL DELETE THAT INFORMATION AS QUICKLY AS POSSIBLE. IF YOU BELIEVE THAT A CHILD UNDER 13 MAY HAVE PROVIDED US PERSONAL INFORMATION, PLEASE CONTACT US AT email@example.com.
If you have any questions or concerns regarding our privacy policies, please send us a detailed message to firstname.lastname@example.org, or: PO Box 150573, Brooklyn NY 11215.